No Hassle Returns
If you have received a defective product, an incorrect size, or an incorrect order, please contact us immediately for a return authorization number so that we can quickly process your return and ensure your satisfaction. All items must be returned 'as sold' in sellable condition, unwore and in original packaging with all swing tickets still attached. If you are exchanging merchandise, you are responsible for the cost of returning the product.
Original shipping costs are non-refundable.
We try to ensure that all goods are the highest quality. If you receive a faulty item, return it to Rugby Canada, Returns Department, 30 East Beaver Creek Road, Suite 110, Richmond Hill, Ontario CANADA L4B 1J2
We recommend you get a proof of posting for all returned goods - we cannot accept responsibility for returned items that do not reach us.
Important Note: All faulty goods returned must be clean and free from dirt and mud. We will not process any returns we deem too dirty.